The User Experience in the 21st Century Library

What kind of customer service do you expect from the Library? Do we meet your expectations as a:  

  • Community gathering space?
  • Provider of online and print information?
  • Resource for help from well-trained staff?

Join us at 10 a.m. Saturday, June 12 at the Central Library for a lively panel discussion on best practices in customer service in the private and public sectors. 

Bring your questions and join the conversation. Don’t miss this opportunity to help shape the Library’s future.

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2 responses to “The User Experience in the 21st Century Library”

  1. CarolK

    I hope you will share what you learned at this forum. It could be valuable for librarians everywhere. It sounds like a fantastic idea.

    Reply
  2. Toby

    The program was recorded and will be available on our website and mobile app as a podcast soon! You can find Library podcasts on this page:

    http://www.spl.org/default.asp?pageID=collection_podcasts

    Reply

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